Hope Auto Company Chevrolet GMC

Our Reviews

Steve G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/19/2025

Friendly staff

9/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Also thanks for your patience while we complete your service. Thanks for your business God Bless Mike

Gerald A|2023 GMC Acadia

Confirmed Service Customer

10/7/2025

After I left the dealership, I noticed a message on the dash that wasn't there before. My wife took the car by the dealership and they corrected the problem. A few days later, we left for a 3 day stay in Dallas and found the Navigation would not work because a message said an SM card was missing> The system worked before going for service but not any more. I plan to take it back to the dealership to see if the problem can be rectified.

10/8/2025

Hi there, your satisfaction is our top priority. Please contact dealership or myself and we will be more than happy to get you back in. I apologize for any inconvience this has caused. God Bless Mike McMullin Service Manager 870-919-2969

Larry S|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/9/2026

Took care of every need in a professional way.

1/12/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

NASHVILLE, AR

William M|2017 Chevrolet Colorado

Confirmed Service Customer

2/18/2026

the customer service was aweful they had my truck in their a few times can not seem to fix the truck from going into low power mode

LYSSA MOSCO

2/19/2026

i am sorry that you were dissatisfied. My techs work hard to solve issues. After we routed your harness at no charge to you vehicle left here running as designed. Per our conversation my tech will be back on Monday and we can figure something out then. God Bless Mike

Business Response

SARATOGA, AR

Brandon D|2026 Chevrolet Trailblazer

Confirmed Service Customer

2/25/2026

Very great and came and got me when they need me

FOREMAN, AR

KENNETH J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/9/2026

The process was fast and easy. Didn’t like the first offer but was very happy with the next deal on the table. Deon Hopson knows what the people wants and what the people will want to spend there hard earned money for. Was a great help .

ARKADELPHIA, AR

Donald B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/25/2025

Good service got me took care of

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Guadalupe H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/6/2025

Well they have treated me right every time no pushy sales person and have given me the best deal possible very pleased with them that’s why I have bought three vehicles from them

HOPE, AR

Teresa H|2015 Chevrolet Trax

Confirmed Service Customer

12/2/2025

The service was great!

12/4/2025

We appreciate your positive review about your recent experience with us!

Business Response

ROSSTON, AR

Todd F|2026 GMC Acadia

Confirmed Sales Customer

12/3/2025

Everyone was great, just took little longer than expected. but over all was real good

DAVID WOLOWSKY

12/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

HAUGHTON, LA

ANDREW C|2026 Chevrolet Colorado

Confirmed Sales Customer

2/19/2026

Everyone was really friendly and helpful. They explained everything in a simple manner and made sure I understood. They were all really nice.

HOPE, AR

ERIC T|2026 GMC Canyon

Confirmed Sales Customer

4/6/2026

Everything went well. They were honest and upfront about things. Only thing I can suggest is a more in-depth tour of the vehicle, showing where the spare tire is as well as the jack and other features

HOPE, AR

Gary D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

Completely unorganized left truck overnight got back needed 4 things done did one of them said truck was ready. People trust in there work and didn't seem to really care. Head guy called and apologized but want be back

PRESCOTT, AR

William L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/7/2025

They are very courteous and have treated me well in my business dealings both on the sales and the service side.

MINERAL SPGS, AR

Gary M|2024 GMC Sierra 1500

Confirmed Service Customer

12/6/2025

I arrived a little early and the shop was a little behind but they worked to get me out as quick as they could. Had no issues and just relaxed in the waiting room.

TEXARKANA, AR

Bobby C|2023 GMC Sierra 1500

Confirmed Service Customer

12/6/2025

Everyone seems to really care about And Lisa takes the time to answers all questions

12/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

EMMET, AR

Angela T|2024 Chevrolet Trailblazer

Confirmed Service Customer

12/10/2025

Great customer service, caring staff

TEXARKANA, TX

Melissa W|2022 Buick Encore GX

Confirmed Service Customer

2/25/2026

They are nice people's and they always take care of you and nick does a good job with my oil change

HOPE, AR

ANTHONY F|2026 GMC Sierra 1500

Confirmed Sales Customer

6/3/2026

I got screwed over extremely bad with my trade.

STAMPS, AR

Bobby C|2023 GMC Sierra 1500

Confirmed Service Customer

7/2/2026

Latisha was very helpful and knowledgeable.

EMMET, AR

Gerald A|2023 GMC Acadia

Confirmed Service Customer

3/6/2026

My car was taken promptly at the time appointed and the work was performed quickly. There was essentially little wait time.

HOPE, AR

Donald B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/4/2026

Was good Service

TABER FLINT

4/6/2026

Hi, we are so pleased you enjoyed your visit to Hope Chevrolet GMC!

MEGAN H|2026 Chevrolet Equinox

Confirmed Sales Customer

4/24/2026

Simple and effortless process. Answered my questions honestly without fluff or gimmicks, which solidified my choice in this dealership. Very professional expert over the phone (Maci) handled everything. Quince delivered my vehicle and was a pleasure to talk to!

GREENWOOD, AR

Geneive H|2026 GMC Terrain

Confirmed Service Customer

7/1/2026

The service guy was great. Everyone was friendly

ROSSTON, AR

DUSTY T|2026 GMC Yukon

Confirmed Sales Customer

3/2/2026

Salesman worked for months assisting on finding the right vehicle. Ended up with one in the lot and deal was too good to pass up.

HOPE, AR

EUNICE T|2026 Chevrolet Traverse

Confirmed Sales Customer

5/4/2026

Excellent customer service! All questions answered, I felt that everyone was forth coming in the deal. Fast and seamless! I recommend this dealership!

SHREVEPORT, LA

Jayne C|2025 Chevrolet Trax

Confirmed Service Customer

5/15/2026

Thank you, Nick.\n You were very polite. Love the service you did on my car. Thank you so much😊

EMMET, AR

Susan J|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/10/2026

I make the long drive for their excellences in service.

DODDRIDGE, AR

Heather P|2022 Chevrolet Colorado

Confirmed Service Customer

7/6/2026

IT WAS GREAT

FULTON, AR

PAUL M|2026 GMC Terrain

Confirmed Sales Customer

8/5/2026

Extremely pleased,big shout out to Kyle and John for giving me the best deal around. Pleasant atmosphere and all my needs were met.again thank you.

HOPE, AR

Deborah M|2025 Chevrolet Traverse

Confirmed Service Customer

10/9/2025

Took over 3weeks to get a schedule appointment. Service department was understaffed. Not able to tell me when an ordered part would be in so we can schedule a follow-up appointment. Now driving my new car without GPS, mapping and many other features that came with auto while waiting on a part that no one knows when will be here.

10/10/2025

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Unfortunately We cannot control when a part is available from GM.

Billy O|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

The service department was excellent. Brought my vehicle in at 9 AM, had my diagnosis in price before noon. The vehicle was repaired the next day because of waiting on a part delivery. Everyone involved performed. Excellent customer service. I will be back. Thank you to the service department for actually doing their job which is unlike what you get at most other places. Keep up the good work thanks again.

12/15/2025

It is great to hear everything was done quickly and to your satisfaction!

Business Response

WASHINGTON, AR

Rebecca C|2025 GMC Terrain

Confirmed Service Customer

2/11/2026

The service department is awesome!

ROSSTON, AR

GENEIVE H|2026 GMC Terrain

Confirmed Sales Customer

4/21/2026

It was great

ROSSTON, AR

James E|2023 GMC Terrain

Confirmed Service Customer

4/27/2026

The mechanic left the oil cap off….engine light kept going off so I opened the hood…there it was oil all over the inside. Oil cap was on the left side of the top just laying there…..then we checked the dip stick…..it was BONE DRY. The ladies at the front of the service desk were AWESOME! Rita Lamb

FULTON, AR

Tammye S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/29/2026

Satisfied with my experience

BUCKNER, AR

Matthew M|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/13/2026

Good quick Service. The mechanic was precise and very thorough .

HOPE, AR

Angela T|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/23/2025

Always friendly

9/25/2025

Hello, we are glad we could help!

Business Response

TEXARKANA, TX

John R|2026 GMC Acadia

Confirmed Sales Customer

10/23/2025

Great experience

WILLIAM REARDON

10/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

TEXARKANA, AR

Maurice H|2025 GMC Yukon

Confirmed Sales Customer

12/19/2025

The salesman and manager did an excellent job. thank you.

FULTON, AR

Susan J|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/24/2025

It's worth the drive because of the level of excellence by everyone from sales to service. Especially the service. I drive over an hour for the peace of mind for oil changes and any maintenance my car needs.

12/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

DODDRIDGE, AR

JONATHAN N|2026 Chevrolet Colorado

Confirmed Sales Customer

5/1/2026

Honest dealership. Would be happy to do business with them again

ATLANTA, TX

Belinda M|2014 Buick Enclave

Confirmed Service Customer

9/11/2025

Every one I talked to were helpful

9/25/2025

Hello, we are glad we could help!

Patrick G|2017 GMC Terrain

Confirmed Service Customer

11/7/2025

Swift work was done an a very professional environment

11/7/2025

Hi, we are very happy we could provide you with a positive experience!

Business Response

WALDO, AR

DAVID D|2026 Chevrolet Trax

Confirmed Sales Customer

3/11/2026

Everyone was so nice and professional big kuddos to our sales person Taylor she was great

TEXARKANA, TX

LARRY B|2026 GMC Terrain

Confirmed Sales Customer

6/4/2026

It was so easy to do business at the dealership. The lady was so helpful for our new car.

PRESCOTT, AR